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How do I handle an unhappy client during makeup application?

In the event of an unhappy client, it’s important to address the issue in a professional and timely manner. Listen to the client’s concerns, and if a mistake was made during makeup application, offer to correct it or provide a refund. Communicating clearly and effectively is key to resolving the situation and maintaining a positive relationship with the client. Join a network of successful freelance makeup artists with Airblack to build your base, learn professionalism and how to manage conflicts smoothly. Airblack offers over 500 free workshops ranging from different makeup looks to tips on expanding your business. Unlock the workshop on Client Consultation & Management to gain a better understanding of how to handle clients. You can hear from our previous students regarding their experiences here!

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